Terms & Conditions

Where is the store based?
Pacifica, CA

What is this store’s return and exchange policy?
All purchase are final

What if something is wrong?
Please contact us immediately, we appreciate your support and our goal is that you are happy. Email us directly at contact-us@jburnmusic.com or contact us from our Contact Us page.

What if something is wrong with my order?
If you have a problem with an order, please contact us directly, either through the Contact Us page or email us at contact-us@jburnmusic.com. Please include you order number, purchase date and your contact information, so we can assist you.

Do you accept orders placed outside of the United States?
Yes, please see shipping rates for each product. Our music is currently available for digital download globally so please visit our Official J Burn Website for more details, thanks.

How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

J Burn Music knows that you care how information about you is used, and we appreciate your trust that we will do so with care and sensitivity. Please see specific details on our Privacy Policy page and contact us if you have any questions.

This Policy is effective January 1, 2014, for current users, and upon acceptance for new users.